Adapting to Business Cycles – Small Business Show 239

Every Small Business moves through cycles. From Creation, launch, growth and the grind, are you ready to adapt your skill set to each cycle? On this episode of the Small Business Show, we will explore each of these business cycles and more while we highlight the opportunities and pitfalls of Read more

Intentional Tension and When People Quit! – Small Business Show 238

What is Intentional Tension and how can you use it to achieve more with your Small Business? Join your hosts Dave Hamilton and Shannon Jean for this episode of the Small Business Show to hear why introducing Intentional Tension to your company culture can increase productivity and produce higher quality Read more

Teaching Employee Accountability – Small Business Show 235

Mastering accountability for yourself is critically important for the success of your Small Business. Now it’s time to teach the same skills to your employees and contractors to create a culture of accountability that will lead to your inevitable success. Part 2 in our series on Accountability, today on the Read more

building customer loyalty and repeat buyers

Building Customer Loyalty and Repeat Buyers – Small Business Show 233

For Small Businesses, making the sale is only half the battle. How we handle things after the sale is crucial to developing customer loyalty and encouraging repeat buyers. Today on the Small Business Show, your hosts Shannon Jean and Dave Hamilton discuss four after-sale situations where you have a chance Read more