Managing Conflict with Customers and Partners – Small Business Show 191

What’s the best way to handle conflict when things go wrong with a customer, partner or employee? Join your hosts Shannon Jean and Dave Hamilton for this episode of the Small Business Show to hear about their experiences in managing, resolving and de-escalating conflicts that will inevitably try to ruin your day. One of the cornerstones of most conflicts is Read more

What Type of Leadership Leads to Small Business Success? – Small Business Show 190

Start a business and you become a leader. Not just for employees, but to your customers, suppliers and other partners. What type of leadership style creates the most successful Small Businesses? Join your hosts Dave Hamilton and Shannon Jean today to learn about different leadership styles and why you’ll need more than one type for success. Should you be a Read more

Bill Ready Paypal COO Interview, Funds Now and Customer Experience – Small Business Show 189

Getting paid might be the most important task for your Small Business. Processing payments quickly for your customers, avoiding fraud and managing your cash are all critical and daily tasks. Today’s guest on the Small Business Show has a wealth of experience in the payments processing business and is currently the COO of PayPal. Bill Ready joins your hosts Shannon Read more

Persistence is Key to Small Business Success – Small Business Show 186

Being persistent is a critical part of making your Small Business succeed. From the very start, you will face obstacles that you’ll have to break through and go around to create something from nothing. Some of these will be mental, some physical and some logistical. Join us today for episode 186 of the Small Business Show to hear how your Read more

How To Manage Your Cashflow – Small Business Show 185

What’s more important for your Small Business, profits or cashflow? If you’re a regular listener of the Small Business Show, you know what we think! Join us today as we dig deep into to the importance of managing your available cash and how to get through the inevitable cash-crunch when it hits you. Your co-hosts Shannon Jean and Dave Hamilton Read more

Interview with Kimanzi Constable: Corporate Consulting and Coaching – Small Business Show 181

Creating a lifestyle business that funds your Charmed Life is a goal for many Small Business owners. Today on the Small Business Show, we’re joined by Kimanzi Constable, business owner, author, consultant and coach who has created a lifestyle business that we can all learn from. Shannon Jean and Dave Hamilton learn how Kimanzi started out small and then built Read more