Interview with David Dawson of Instant Print Shoppe – Small Business Show 243

Today on the show, we’re fortunate to have David Dawson with us, owner of The Instant Print Shoppe. David is going to talk all about printing as well as his journey as a small business owner. Regular listeners of the Small Business Show will know that we are passionate about the customer experience when they receive your product. We recently Read more

Turning No into Yes – Small Business Show 242

We all know how powerful saying No is. In fact, we’ve done shows where we discuss just that – focusing your power by saying no. But what if you are on the other side of that no? How do you work around being shut down? What techniques can you use to convince someone to change their mind and embrace your Read more

Outsourcing Secrets with Curt Zweier of C3S Software – Small Business Show 241

We often talk about outsourcing with off-shore companies on the Small Business Show. Back in April, we focused on using outsourcing as a resource for delegating and on last weeks episode, Dave shared some of his frustrations about being impatient and expecting perfection when using outsourcing for a project. Today, we’re fortunate to have Curt Zweier of C3S Software on Read more

Listener Questions about Employee Loans and Alternative Finance Sources – Small Business Show 240

Should your Small Business make loans to employees that are in a bind and if so, what policies and procedures do you need to put in place to protect yourself? And creating your own reality is great, but what about the reality of not being able to pay your bills? Join us today for a special listener questions edition of Read more

Adapting to Business Cycles – Small Business Show 239

Every Small Business moves through cycles. From Creation, launch, growth and the grind, are you ready to adapt your skill set to each cycle? On this episode of the Small Business Show, we will explore each of these business cycles and more while we highlight the opportunities and pitfalls of each. Join your hosts Dave Hamilton and Shannon Jean to Read more

Intentional Tension and When People Quit! – Small Business Show 238

What is Intentional Tension and how can you use it to achieve more with your Small Business? Join your hosts Dave Hamilton and Shannon Jean for this episode of the Small Business Show to hear why introducing Intentional Tension to your company culture can increase productivity and produce higher quality results. We also discuss why some people feel the urge Read more

Mint Mobile: Chief Marketing Officer Aron North on Small Business Show 237

As regular listeners know, we recently welcomed Mint Mobile on to the show as a sponsor. What they don’t know is before those sponsor spots started, we met with Mint Mobile’s Chief Marketing Officer, Aron North and we were so impressed with the story of Mint and how it began that we have asked Aron to come on the show Read more

Interview with Garry VonMyhr from Tech Defenders – Small Business Show 236

Join us today as we welcome Garry VonMyhr, Co-Founder of Tech Defenders, Mobile Defenders and Genius iPhone Repair to discuss his journey starting and running multiple businesses in the mobile electronics space. We all know that mobile devices, phones, laptops, and tablets are critically important in the business and educational markets as well as our personal lives. When these devices Read more

Teaching Employee Accountability – Small Business Show 235

Mastering accountability for yourself is critically important for the success of your Small Business. Now it’s time to teach the same skills to your employees and contractors to create a culture of accountability that will lead to your inevitable success. Part 2 in our series on Accountability, today on the Small Business Show your hosts Dave Hamilton and Shannon Jean Read more

Accountability Leads to Success – Small Business Show 234

Have you found the Small Business Show useful? You can give a little love back to the show by leaving a quick review for us. It has a tremendous impact and could be the most powerful thing you do today. Thanks! Being focused on accountability is a powerful way to steer yourself and your Small Business towards success. When you Read more

building customer loyalty and repeat buyers

Building Customer Loyalty and Repeat Buyers – Small Business Show 233

For Small Businesses, making the sale is only half the battle. How we handle things after the sale is crucial to developing customer loyalty and encouraging repeat buyers. Today on the Small Business Show, your hosts Shannon Jean and Dave Hamilton discuss four after-sale situations where you have a chance to impress your customer, build that loyalty and earn their Read more

Delivering a Minimally Viable Product – Small Business Show 232

One of the most challenging times when developing a new product or service or when starting a new business is when you are close to being ready to launch. You are at the 80-90% completion point, but you just want to make a few changes, add another feature, run one more test.  This is the point where things can go Read more