Ravi Abuvala Founder of Scaling with Systems – Small Business Show Episode 274

Your hosts Dave Hamilton and Shannon Jean both subscribe to Scott Adams’ philosophy of Systems over Goals. Systems give you open-ended processes that you adjust over time to continually learn and succeed. When we were contacted by Ravi Abuvala from Scaling with Systems, we knew our listeners would benefit from Read more

Surviving and Thriving in Times of Crisis – Small Business Show 267

We are living in unprecedented times. Every Small Business is being or will be impacted by the Wuhan Coronavirus. We recently discussed how to plan for and respond to disasters. On this episode of The Small Business Show your hosts Dave Hamilton and Shannon Jean first share resources for getting Read more

building customer loyalty and repeat buyers

Building Customer Loyalty and Repeat Buyers – Small Business Show 233

For Small Businesses, making the sale is only half the battle. How we handle things after the sale is crucial to developing customer loyalty and encouraging repeat buyers. Today on the Small Business Show, your hosts Shannon Jean and Dave Hamilton discuss four after-sale situations where you have a chance Read more