Managing Customer Expectations for your Small Business – SBS 74

It’s time for a Rant! Specifically, Small Business Show co-host Shannon Jean has had it with a new bank that does a poor job of managing customer expectations. After Dave calms Shannon down, we dig deeper into ways to manage your customers expectations so you can be a hero to your clients Read more

Part 2 of the Small Business IRS Show – SBS 69

Join us this week for episode 69 of the Small Business Show! Dave and Shannon talk about Dave’s new business venture and then they jump right into part 2 of their series of tips about managing the tricky relationship that your business has with the IRS. Things like the importance Read more

The IRS Show – How you and your business should interact with the IRS – SBS 68

This week on the Small Business Show, we start off by revisiting the concept of not setting financial goals for your business, but rather, developing systems that you can continually achieve success with and adjust for mistakes over time. Dave and Shannon have been using this concept for years, but it Read more

Salaried vs Hourly Employees, Facebook ads and more! – SBS 67

Do you compartmentalize your business? How do you keep things in perspective when solving problems? We discuss the importance of AMF (always moving forward!) when tackling problems with your small business as well as setting up triggers to help keep you accountable. We then move into a discussion of the new Read more