Adapting to Business Cycles – Small Business Show 239

Every Small Business moves through cycles. From Creation, launch, growth and the grind, are you ready to adapt your skill set to each cycle? On this episode of the Small Business Show, we will explore each of these business cycles and more while we highlight the opportunities and pitfalls of Read more

Interview with Garry VonMyhr from Tech Defenders – Small Business Show 236

Join us today as we welcome Garry VonMyhr, Co-Founder of Tech Defenders, Mobile Defenders and Genius iPhone Repair to discuss his journey starting and running multiple businesses in the mobile electronics space. We all know that mobile devices, phones, laptops, and tablets are critically important in the business and educational Read more

building customer loyalty and repeat buyers

Building Customer Loyalty and Repeat Buyers – Small Business Show 233

For Small Businesses, making the sale is only half the battle. How we handle things after the sale is crucial to developing customer loyalty and encouraging repeat buyers. Today on the Small Business Show, your hosts Shannon Jean and Dave Hamilton discuss four after-sale situations where you have a chance Read more

Positive Influence by Pacing and Leading – Small Business Show 225

Using persuasion techniques when working with customers and your employees can help everyone get the results they want. Specifically, using Pacing and Leading can help you build empathy and create a connection between people that then allows you to achieve a positive outcome. “Pacing builds trust because people see you Read more

Confidence is a Key Factor in Success – Small Business Show 205

Are you a confident Small Business owner? Has showing that confidence helped build your business? Join your hosts Shannon Jean and Dave Hamilton today on episode 205 of the Small Business Show to hear learn how your own confidence can inspire confidence in your employees and your customers – leading Read more