For Small Businesses, making the sale is only half the battle. How we handle things after the sale is crucial to developing customer loyalty and encouraging repeat buyers. Today on the Small Business Show, your hosts Shannon Jean and Dave Hamilton discuss four after-sale situations where you have a chance Read more…
One of the most challenging times when developing a new product or service or when starting a new business is when you are close to being ready to launch. You are at the 80-90% completion point, but you just want to make a few changes, add another feature, run one Read more…
Are you maxing out rewards programs for hotels, airlines and credit card companies for your Small Business? You should be and today on the Small Business Show we share a few examples of why you’re missing out on some big benefits if you ignore these programs. Join your hosts Shannon Read more…
Using persuasion techniques when working with customers and your employees can help everyone get the results they want. Specifically, using Pacing and Leading can help you build empathy and create a connection between people that then allows you to achieve a positive outcome. “Pacing builds trust because people see you Read more…
When starting a Small Business, there’s a few different ways to go. You can start from scratch on your own, work with a partner to create something new, buy an existing business or purchase a franchise. We’ve talked about the first 3 many times on the show, but not much Read more…
We’re fortunate to discover so many diverse skill sets with all of the Small Business owners we get to meet on the Small Business Show. This week we are joined by Nick Zadrozny, founder and CEO of One More Cloud. We’re excited to have Nick as a guest today so Read more…
Are you a confident Small Business owner? Has showing that confidence helped build your business? Join your hosts Shannon Jean and Dave Hamilton today on episode 205 of the Small Business Show to hear learn how your own confidence can inspire confidence in your employees and your customers – leading Read more…
This week, while Dave and Shannon enjoying spending time with their family and friends for the Christmas holiday, we revisit one of our favorite episodes with Paul Downs, author of Boss Life and Small Business contributor to the New York Times and Forbes. This was a very special episode. If Read more…
There are two types of people in the world: those that are listening to The Small Business Show and those that aren’t. We want to hear from both types. Take a few seconds (literally) to tell us what you want to hear about on the show, what you like Read more…
The Award Winning Small Business Show is the only Small Business Podcast that is By, For and About Small Business Owners. With over 40-years of Small Business experience between them, Dave Hamilton and Shannon Jean discuss topics related to starting, growing and managing your Small Business. You’ll find real-world advice from ourselves Read more…
So I’m learning. Getting pulled out of my comfort zone while recording the DBA Podcast each week with Dave – Episode 9 covers a topic I’m very passionate about: marketing with no money. Since I’ve had to do just that for so many companies I’ve started over the years, it’s Read more…
