Small Business Customer Reviews – Managing the positive and negative – SBS 55

Episode 55 means it’s a perfect time to discuss what your two favorite business geeks have learned from watching Sammy Hagar over the years. You might be surprised to hear the revelations that Shannon and Dave have. Then it’s on to reviews. Every business gets reviews, even those that don’t think they do (someday Dave will learn that every episode matters!). Read more

Small Business and your personal privacy, how to set prices and more – SBS 53

It’s mailbag day today! Shannon and Dave answer two of your questions this week, the first is about crafting your public persona. No one is better equipped to represent your business than you are, and that means you have to get comfortable putting yourself out there, too. But you don’t have to put everything online — Shannon and Dave talk Read more

Grow Your Small Business, Executive Summaries and the Beer Test! – SBS 52

Today’s small business show takes us through some of the bigger-picture stuff you can do to grow your small business. What would it take to grow your business to be ten times its size? What would you change if you were running your business like you intended to sell it? If you had to write an executive summary about your business, Read more

How Small Business Competes for Employees with Well Funded Startups – SBS 51

Shannon and Dave talk about the impact that small business owners feel when competing for employees with new, well-funded startups (aka those that can hire people their cash flow doesn’t afford!). Shannon found a great article about how on-demand businesses have created a new era of entrepreneurship — and how attractive that is to employees that want to break out of the Read more

Luxury Small Business Success Story: Justluxe.com – SBS 50

Rob Gautereaux started JustLuxe.com in 2004 as a site with product articles and classified ads. Within 2 years he realized there was better value to the JustLuxe readers – and JustLuxe themselves – if they were a true publication business. Since then JustLuxe has grown significantly by creating their own great content and partnering with The RGM Group to help Read more

Naming Your Business and Credit Card Rewards – Small Business Show 49

Shannon and Dave dig in today, talking about naming your business (and theirs!) as well as reward credit cards. How do you go about picking a good name for a business and what message does it send to your customers? Your favorite business geeks are also rewards credit card geeks that love earning points and perks by using their credits cards Read more

The Small Business Cash Flow Show – SBS 48

Cash is king. You hear it all the time, but have you ever sat down and thought about what it means for your small business? Your two favorite business geeks have and they share their thoughts about how to manage – and even get – cash the right way. Profits are great, but cash is king. Listen now to hear Read more

Motivating and Pleasing Your Employees – SBS 47

While cash might be king, your employees are queen… and this is one of those cases where the queen needs to win. Shannon and Dave talk about what it takes to not only motivate your employees, but also to keep your team happy. Starting with a discussion about salespeople, the value of quotas is challenged… and other ideas are thrown Read more

Small Business Tips from 5 Happiness Webmaster – SBS 46

Bruce Linde is the quintessential service provider, always looking to do whatever he can to support his clients. In fact, he even considers the websites he builds for his clients to serve them after he’s finished; the goal being to have the site “turn interest into a client.” Bruce wryly shares the many stories and lessons he’s learned, including telling us Read more

Small Business Marketing Stories – Part 2 – Small Business Show 45

This week on the Small Business Show, we continue the discussion about small business marketing with Shannon and Dave talking about the value of marketing via social media as well as offline marketing. Strategies for authenticity are the core, including specific discussions about Facebook, Twitter, Snapchat, offline marketing and more!

Small Business Marketing – Our Stories. Part 1 – SBS 44

Shannon and Dave share their own thoughts about marketing as it relates to their businesses. In Part 1 of the Small Business Marketing show, advertising is a focus with discussions about pay per click, display ads, podcasts and reviews. What marketing methods have worked for you? Share your story with us in the comments below or [email protected]