Setting Customer Expectations and Empowering Employees to Solve Problems – Small Business Show 165

Ever been frustrated when you’re waiting for a service provider to show up or a product to arrive and they/it are late? Today we turn the tables and discuss this problem as it relates to your Small Business performance and the importance of setting, then meeting (ideally exceeding!) your customers expectations. It’s time for episode 165 of the Small Business Read more…

Small Business Mediation Tips, Tricks and Advice from Dave Hamilton and Shannon Jean – Small Business Show 164

When there’s a disagreement with a customer, supplier or someone else, what is the best way to resolve the problem while keeping your Small Business running strong? Have you been sued or are you contemplating suing someone? Join us today on the Small Business Show where we discuss Alternative Dispute Resolution methods like Arbitration and Mediation. If you are a Read more…

Small Business Interview with Caitlin Corkill of Paq-Source Packaging and Logistics – Small Business Show #163

If your business includes shipping products, having a strong relationship with a packaging and logistics company is critically important – In our experience, you can “leak” a tremendous amount of your cash out through your packaging and shipping costs. To talk more about the importance of this topic, we’re thrilled to have Caitlin Corkill with us today. Caitlin is the Read more…

Search Engine Strategies for your Small Business – Small Business Show 162

What does it take for your Small Business to rank high on search engines when customers are looking for your products or services? Should you be allocating most of your ad budget to search, or are there better methods for your particular business to connect with customers? Join us on this episode of the Small Business Show for these topics Read more…

Small Business Tax Tips for Filing your Tax Returns – Small Business Show 161

With just about a week to go before tax filings are due for LLC and S-Corp Small Businesses, it’s time to discuss what to do when your NOT ready to file and the repercussions of missing a tax filing deadline. Join us for episode 161 of the Small Business Show as we dive back into the world of Small Business Read more…

Optimizing your Small Business for Near Me Searches – Small Business Show #160

Does your Small Business rank high for “Near Me” searches on Google, Siri and Bing? Join us on this episode of the Small Business Show for tips and tricks to be sure you are optimizing your website, your address and your business map records to steer more customers to your location. Local search is a critical part of Small Business Read more…

Website Feedback, Simplifying Your Message, Acquisition Deal Sponsors and more: Small Business Show 159

Does your website communicate in ways that potential customers can quickly grasp your story, what your services or your product line are? How do you simplify your message to capture the short attention span and should you rely on your Terms and Conditions to “protect” you from your customers? If your Small Business is getting interest from a larger company Read more…

Interview with Mihir Shah, CEO of Drobo – Small Business Show 158

Are you ready to be acquired? Is your Small Business in a position to deal with a larger company that is interested in buying you for your products, your technology or your service revenue? Join us today on the Small Business Show to hear from an expert in mergers and acquisitions, Mihir Shah, CEO of Drobo. Mihir has had years Read more…

Interview with Corey Gauteraux from G4 Design House – Small Business Show 157

Need help with your Small Business Online presence? How about branding, marketing, search engine optimization and the overall look and feel of your company website? Listen in to today’s episode of the Small Business Show to hear how Corey Gauteraux of G4 Design House created a company to help Small Businesses prosper online. G4 Design House was created to leverage Read more…

Attending Conferences, Referred Trust, Pricing Tactics and More– Small Business Show 156

It’s time for a Grab Bag episode of the Small Business Show! Tips and short topics that Dave Hamilton and Shannon Jean have been waiting for an open episode to share with you. Join us today while we talk about: Why attending conferences and business events can have a huge positive impact on your Small Business and personal brand. The Read more…

Keeping Your Online Business Legal – Interview with Attorney Richard Chapo – Small Business Show 155

Have an online business? Want to know how to protect yourself against copyright claims, privacy policy litigation and more? Join us today on the Small Business Show as we talk with Richard Chapo, an attorney that specializes in internet businesses, small and large. Richard has been practicing law for over 24-years with a current specialty in advising businesses and keeping Read more…

Leveling the Playing Field in Employment with Ladan Davia from Beeya.com – Small Business Show 154

The very essence of business success is all about finding a solution to a problem. When Ladan Davia was searching for employment, she found the process of using online employment websites frustrating and the results less than useful. Like any good Entrepreneur, Ladan founded Beeya.com to make things right. Recently, Dave and Shannon spoke with Ladan during a pre-sponsorship call Read more…