Join us today on The Small Business Show as we discuss ways to make your customer service solutions remarkable. Learn about the Two Tokens concept of customer service and how it is used to diffuse conflict and get customers back on your side when problems occur. Also discussed is how to empower your employees to make the right kinds of Read more…
It’s time for your questions on The Small Business Show! On this episode Dave Hamilton and Shannon Jean take on three topics that need solutions including providing health care for you and your employees, taking loans from family members, and when the right time to hire new employees. Join us and then visit the Small Business Support Group to join Read more…
Love them or hate them, meetings are a necessary part of running your Small Business. So how do you structure your meetings to make them successful, efficient, and productive? On this episode of The Small Business Show, join your hosts Shannon Jean and Dave Hamilton as they take a deep dive into the strategies they have used to make the Read more…
Why do some people seem to be so lucky? Can you make yourself luckier than others? How can luck impact your Small Business? Join Dave Hamilton and Shannon Jean today for episode 293 of the Small Business Show to answer these questions and more! 00:00:00 Small Business Show #293 for Wednesday, September 9, 2020 00:02:16 Topic: Amplifying Luck Let the Read more…
Managing failure is a huge part of being a successful Small Business owner. How you work through failure, how you frame those failures in the stories you share with others and the story inside of your head are all a part of building your talent stack and learning as you take risks. On this episode of The Small Business Show, Read more…
Being comfortable and confident speaking in front of people is an important part of Small Business success. Many of us find the idea of speaking in front of people to be uncomfortable at the least and sometimes downright terrifying. So, how do we get over these fears and add public speaking to our talent stack? Today on The Small Business Read more…
Join your hosts Dave Hamilton and Shannon Jean for a special episode of The Small Business Show where we argue that your actions far outweigh the importance of your idea when you are seeking Small Business Success. We then jump into a discussion about the mistakes we have made (so far!) with marketing our Mistakes Small Business Pocket Guide. The Read more…
I am always excited when I can combine two topics that I really love: Small Business and outdoor activities like fishing, hunting, and camping. Today on the show we get to meet Adam Gifford, Founder, and CEO of TackleHack, an online marketplace for outdoor enthusiasts. What I love about TackleHack is there seems to be a focus on small-batch craftsman Read more…
This week, Dave is spending time with his family before his kids head back to college so we are bringing you one of our favorite episodes from 2018. As you may have heard, we are on a mission to make the term Small Business into a verb, since so much action is involved in running your business. In this episode, Read more…
Having the opportunity to create your own reality is one of the best parts of being a Small Business owner. Your hosts Dave Hamilton and Shannon Jean have been encouraging our listeners to lead a “Charmed Life” for the past 5-years as we have shared the importance of your mindset, framing, and story to create a system of success to Read more…
There is one powerful way to improve your Small Business that we talk about frequently on The Small Business Show: taking ACTION. When you step away from talking and set your ideas aside to take action, you will set in motion powerful waves of awesomeness throughout your Small Business. In this episode, your hosts Dave Hamilton and Shannon Jean, discuss Read more…
Getting your business noticed is a constant challenge. Where do you advertise? What’s the best way to connect with potential customers, and how do you maximize your limited advertising dollars to help grow your Small Business? I have asked myself these questions over and over with each Small Business that I have owned. Joining us today to help us answer Read more…