FridAI – Projects and Strangers – Business Brain 655

In this Casual Friday episode of Business Brain, Dave and Shannon kick things off with a light-hearted celebration of National Donut Day before diving into a deeper conversation inspired by a post from Dr. Julie Gerner: “If I was a stranger stepping into this person’s life, what would I immediately Read more

Let them Cancel and Don’t Make Excuses – Business Brain 654

In this episode of Business Brain, Dave Hamilton kicks things off by sharing a standout customer service experience with FMPHost, a FileMaker Pro hosting company. After years of reliable service, Dave moved his FileMaker database to a self-hosted Docker container to save costs and consolidate resources. He praised FMPHost for Read more

FridAI – Priorities and Calendars – Business Brain 653

In Episode 653 of Business Brain, Dave Hamilton shares a candid story about a business deal that fell apart after 18 months of negotiations. Despite the initial disappointment, Dave felt unexpected relief—realizing that the deal would have meant giving up control of the business and taking on fixed employment terms. Read more

Survival Entrepreneurship – Business Brain 652

In Episode 652 of Business Brain, Shannon Jean shares reflections from a recent trip to St. Lucia, highlighting the stark contrast between poverty and wealth on the island. He emphasizes how entrepreneurship there is a means of survival, with locals creatively hustling to sell everything from handmade goods to rum Read more

FridAI – ShannonGPT + Shopify – Business Brain 647

In this FridAI episode of Business Brain, Dave and Shannon dive into the evolving future of pay-per-click advertising in a world increasingly dominated by AI tools like ChatGPT, noting how AI is replacing traditional search behavior and potentially reshaping monetization models. They discuss Shannon’s creation of a custom GPT trained Read more

FridAI + The 3rd Door – Business Brain 643

In this episode of Business Brain, Dave Hamilton shares a story about a $36,000 IRS refund check he mailed to his bank, which never arrived. After frustrating interactions with Citibank and the IRS, he turned to ChatGPT for help. ChatGPT guided him to use the IRS Practitioner Priority Line and Read more

The 20/80 Opportunity – Business Brain 642

In this episode of Business Brain, Shannon introduces a new concept called the 20-80 Rule, a twist on the traditional 80/20 principle. His version suggests that investing two years of hard work upfront—building systems, making mistakes, and laying a solid foundation—can result in eight years of sustained revenue and business Read more

Collin Rutherford of Founder Brands – Business Brain 640

Colin Rutherford joins the Business Brain podcast to share his entrepreneurial journey. Starting as a Division I hockey player at Dartmouth, he launched Greenbox Storage, a summer storage service for college students. Despite balancing 30 hours a week of hockey and Ivy League academics, he learned critical time management skills Read more

The Consultant Trap – Business Brain 637

Dave and Shannon discuss the “consulting trap”—the cycle where coaches or consultants trade time for money and get hooked on the immediate gratification of helping people, like feeling like Superman. Dave shares his own experience getting stuck in it and warns that it’s not scalable. Shannon agrees, saying he’s early Read more

Everyone is a Customer – Business Brain 634

Dave Hamilton and Shannon Jean open episode 634 of the Business Brain podcast by sharing personal updates and diving into a frustrating customer service story from Shannon. He explains his negative experience with Bluehost, a company he used for domain management. After being hacked and receiving poor support with constant Read more