How can you track new customer leads and commitments you have made to your customers without using a complex CRM software system? Join us today for more Small Business Therapy where your hosts Shannon Jean and Dave Hamilton help a listener come up with a simple system to manage leads Read more…
It’s time once again for a Small Business Therapy session! On this episode of the Small Business Show, co-host Shannon Jean describes (rants?) his frustration to Dave Hamilton with a customer fraud situation and asks about the best methods to avoid fraud in the future. We also focus on how Read more…
Does the Parler App and business have a free speech problem or just a Small Business problem? Join your hosts Shannon Jean and Dave Hamilton as they discuss what happens when you rely too much on a single supplier or customer for your success. Hear why Dave thinks “If you Read more…
Welcome to the first Small Business Show experience of 2021! We hope you had a great holiday, all things considered, and we’re excited to be with you for what will surely be a terrific year with some tremendous success for all of us. Join us as your hosts Shannon Jean Read more…
Welcome to another Small Business Show experience. This is the show that is by, for, and about Small Business owners. Today’s episode is a grab bag of topics that your hosts Dave Hamilton and Shannon Jean have gathered throughout the year. Small yet important topics that we want to spend Read more…
As we wrap up a very interesting and often challenging Small Business year, it’s time to revisit those tasks and opportunities to take advantage of before we close out December. On this episode of the Small Business Show, your hosts Shannon Jean and Dave Hamilton share their strategies for closing out the year on Read more…
Join us today on The Small Business Show as we discuss ways to make your customer service solutions remarkable. Learn about the Two Tokens concept of customer service and how it is used to diffuse conflict and get customers back on your side when problems occur. Also discussed is how Read more…
It’s time for your questions on The Small Business Show! On this episode Dave Hamilton and Shannon Jean take on three topics that need solutions including providing health care for you and your employees, taking loans from family members, and when the right time to hire new employees. Join us Read more…
Love them or hate them, meetings are a necessary part of running your Small Business. So how do you structure your meetings to make them successful, efficient, and productive? On this episode of The Small Business Show, join your hosts Shannon Jean and Dave Hamilton as they take a deep Read more…
Why do some people seem to be so lucky? Can you make yourself luckier than others? How can luck impact your Small Business? Join Dave Hamilton and Shannon Jean today for episode 293 of the Small Business Show to answer these questions and more! 00:00:00 Small Business Show #293 for Read more…
Managing failure is a huge part of being a successful Small Business owner. How you work through failure, how you frame those failures in the stories you share with others and the story inside of your head are all a part of building your talent stack and learning as you Read more…
Join us today for a special edition of The Small Business Show! Your hosts Shannon Jean and Dave Hamilton dive into topics related to surviving and thriving during and after the Coronavirus lockdown. Topics include dealing with anxiety, managing your productivity, and building customer loyalty in times of crisis. We Read more…