Positive Influence by Pacing and Leading – Small Business Show 225

Using persuasion techniques when working with customers and your employees can help everyone get the results they want. Specifically, using Pacing and Leading can help you build empathy and create a connection between people that then allows you to achieve a positive outcome. “Pacing builds trust because people see you Read more…

Paul Downs author of Boss Life – Revisiting a Favorite. Small Business Show episode 203

This week, while Dave and Shannon enjoying spending time with their family and friends for the Christmas holiday, we revisit one of our favorite episodes with Paul Downs, author of Boss Life and Small Business contributor to the New York Times and Forbes. This was a very special episode. If Read more…