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September 2020

Creating Remarkable Customer Service – Small Business Show 296

Join us today on The Small Business Show as we discuss ways to make your customer service solutions remarkable. Learn about the Two Tokens concept of customer service and how it is used to diffuse conflict and get customers back on your side when problems occur. Also discussed is how Read more…

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By Dave Hamilton, 5 yearsSeptember 30, 2020 ago

Listener Questions about Health Insurance, Family Funding and Hiring – Small Business Show episode 295

It’s time for your questions on The Small Business Show! On this episode Dave Hamilton and Shannon Jean take on three topics that need solutions including providing health care for you and your employees, taking loans from family members, and when the right time to hire new employees. Join us Read more…

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By Dave Hamilton, 5 yearsSeptember 23, 2020 ago

Successful Meeting Strategies — Small Business Show 294

Love them or hate them, meetings are a necessary part of running your Small Business. So how do you structure your meetings to make them successful, efficient, and productive? On this episode of The Small Business Show, join your hosts Shannon Jean and Dave Hamilton as they take a deep Read more…

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By Dave Hamilton, 5 yearsSeptember 16, 2020 ago

Attracting and Amplifying Luck – Small Business Show episode 293

Why do some people seem to be so lucky? Can you make yourself luckier than others? How can luck impact your Small Business? Join Dave Hamilton and Shannon Jean today for episode 293 of the Small Business Show to answer these questions and more! 00:00:00 Small Business Show #293 for Read more…

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By Dave Hamilton, 5 yearsSeptember 9, 2020 ago

Embracing Failure to Achieve Success – Small Business Show Episode 292

Managing failure is a huge part of being a successful Small Business owner. How you work through failure, how you frame those failures in the stories you share with others and the story inside of your head are all a part of building your talent stack and learning as you Read more…

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By Dave Hamilton, 5 yearsSeptember 3, 2020 ago

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