We’ve been focusing on the power of Systems on recent episodes of the Small Business Show and I’m excited to bring another perspective to the conversation with our guest today. Systems are what allow your Small Business to adapt and succeed. They also allow you to expand your business beyond your capabilities and create long-term wealth. As we continue our series of Systems discussions, we are thrilled to have David Jenyns of Systemology with us today to get his take on the power of systems.
- 00:00:00 Small Business Show #275 for Wednesday, May 6, 2020
- 00:01:47 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS to start with a $20 credit.
- David Jenyns – SYSTEMology
- Business is a collection of systems
- Most business owners ignore the urgency of systems
- Books:
- EMyth
- Scaling Up
- Built to Sell
- Pick your business’s 80/20 systems using Critical Client Flow
- Uncover your customer’s journey – Write it down!
- How does your business generate leads and interest?
- How do we respond to that lead?
- What does our sales process look like? Do we have a script?
- How do you onboard the new customer after they say, “I do”?
- Invoice? Pay 50/50? Pay upfront?
- How do you get them to come back?
- Uncover your customer’s journey – Write it down!
- Lead with a huge amount of value.
- Making Systems is a 2-person job
- Knowledgeable worker
- Systems Champion
- Capture what it is about your business that you’re already doing.
- The Founder needs a Manager
- The System for Systemizing a business
- David Jenyns on LinkedIn
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