How many steps does it take for a customer to speak to a human at your business? How about placing an order? How easy is it for a return to be processed or a refund to be issued? Over time, all of us can fall into the complexity trap of Read more…
If you switched to a work from home business model during the pandemic, you may now be working on a plan to get your team back into the office. What’s the best method to start in-person schedules again? How do you transition those workers that don’t want to work in Read more…
What’s the best way to manage employee reviews for your team? Should you use an objective, numerical rating system or stick with a more subjective process? Join us today as your hosts Shannon Jean and Dave Hamilton discuss ways to make reviews a productive and positive experience for employees and Read more…
This week on The Small Business Show, your hosts Dave Hamilton and Shannon Jean discuss choosing your ownership and why distractions can be valuable. Then it’s a wrap-up of LinkedIn with a focus on how to use the platform to grow your business, make connections and build your personal brand. Read more…
On this episode of The Small Business Show, hear why co-host Shannon Jean believes LinkedIn is one of the most underutilized tools for Small Business owners. We jump into the WHY both you and your Small Business should have a presence on LinkedIn with some enlightening personal anecdotes and lessons Read more…
Are you willing to do everything to make your Small Business succeed or do find certain tasks “below you”? Join us for this episode of The Small Business Show to hear why your hosts Shannon Jean and Dave Hamilton believe that cleaning the toilets is a crucial step towards success Read more…
Join your hosts Shannon Jean and Dave Hamilton for a discussion about what phrases to avoid in-person and with written communication. Then it’s time to discuss very unconventional methods to share your story with both your customers, employees, and partners. Listen in and then join us at the Small Business Read more…
Having ADHD as a kid is challenging and can be a huge obstacle to being successful in school. There’s no doubt that as parents and educators, we need to continue to develop new systems to help ADHD kids be successful during their formative years. But what about beyond our youth? Read more…
As Entrepreneurs and Small Business owners, we often hear these phrases: That won’t work. If it’s such a good business idea, why hasn’t anyone else done it? Maybe you should stay in your lane. You should be more realistic. Naysayers are all around us. Join your hosts Shannon Jean and Read more…
Join Dave Hamilton and Shannon Jean as they celebrate the 6th anniversary of The Small Business Show! Your hosts then jump into a conversation about the Luxury of Exhausting Work – a concept you definitely want to learn more about. Then it’s on to a listener question about the pros Read more…
When asked recently what encouragement he could provide to a new entrepreneur, Elon Musk replied: “If you need encouragement, don’t become an entrepreneur.” Your hosts Shannon Jean and Dave Hamilton take a deep dive into this comment and develop ways to build a system that provides built-in encouragement based on Read more…
It’s time for more small business therapy on episode 314 of The Small Business Show. We start out with your co-host Dave Hamilton discussing his hiring challenges for a very specific position within one of his businesses. After we work on that issue it’s on to Shannon Jean’s new Concept Read more…